At the IFSM, we are committed to providing a high quality customer service and aim to be able to answer your enquiries between 09:00 – 16:30 Monday-Friday.

Tel:     0330 355 1286

Email:  [email protected]

General enquiries:                       [email protected]

Membership enquiries:               [email protected]

NAFRAR Register enquiries:      [email protected]

Accreditation enquiries:             [email protected]

Events & Account enquiries:     [email protected]

Secretary General:                      [email protected]

Website/Login enquiries:           [email protected]

Our office address is:

The Institute of Fire Safety Managers
IFSM House
Unit 1 Kingsmill Ind Est,
Saunders Way,
EX15 1BS


The Institute of Fire Safety Managers is a company limited by guarantee registered in England and Wales with Company Number 5669063.


Enquiry Form